The Road Transport Department (JPJ) will send out reminders to affected car owners to replace faulty Takata airbag inflators, which are hazardous and have claimed several lives in Malaysia. Two reminders will be sent out, and should the owner not respond, a summons will be issued.
This was revealed by transport minister Anthony Loke today following a meeting with Toyota, Honda, Nissan, BMW, Mitsubishi, Mazda and Subaru representatives. All the brands have cars that use the potentially defective Takata airbag inflators, and have initiated recalls locally.
Loke noted that Honda’s replacement rate so far is the highest at 79% so far, with 262,296 replacements completed out of 332,458 units that have been recalled – this is regardless of whether the driver and/or passenger side airbag inflators are required to be changed.
As for the completion rate of other brands, Toyota is at 38.1% (89,030 out of 233,637 cars), Lexus at 54.5% (180 out of 303 cars), Nissan at 40.5% (71,986 out of 177,803 cars), BMW at 4% (331 out of 8,320 cars), Mitsubishi at 44% (16,170 out of 36,155 cars), Subaru at 6.2% (19 out of 305 cars) and Mazda at 15.6% (1,718 out of 10,982 cars).
Loke also stated that car companies have made considerable efforts to ensure that owners with affected vehicles come in for the necessary replacements. “Still, there are a lot of people who refuse to change. Even when the replacement is free and despite the various campaigns organised, there are those who say it’s not necessary – they don’t want to change (the airbags), a waste of time,” he said.
“So, please, I’m pleading to Malaysians, if your car is affected, please spend one hour (to get the necessary replacements). As I understand, the replacement time doesn’t take long. For the driver’s side airbag, it only takes 15 minutes. For the passenger side, most cases only take 45 minutes. So, if both sides require changing, the maximum time you need is just one hour,” he added.
To ensure a proper system is established to identify affected vehicles, Loke has established a task force to provide coordination between JPJ and car companies. To start, IT representatives from each car company will have to attend a meeting tomorrow to prepare a mechanism to better filter through the data of all parties (JPJ and car companies).
The primary focus here is for affected cars that have yet undergone replacements, whereby car companies will send a list to JPJ. From that list, reminders will be sent to owners to get them to make the necessary replacements within 14 days.
After that period, car companies will send a report to the ministry so they can identify which vehicles have not undergone the replacement exercise. From that, a second reminder will be sent out to owners that have yet to send their cars in, with the help of insurance companies, to ensure that the reminders go to the most up-to-date addresses.
Should there still be no action from owners of affected vehicles following this, a RM300 summon will be issued to owners for not complying with JPJ’s orders. From then on, owners will be unable to renew the affected vehicle’s road tax. Loke stated that this isn’t to intentionally penalise anyone, but to ensure all affected vehicles have their airbags changed for safety reasons.
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I seriously doubt the effort of the automakers to contact the owner. My previous car was affected but I never received any notification from 6 months. Eventually, I took the initiative to contact the service center for an appointment to replace the inflator
JPJ no longer bound to help shoulder their mistakes. Won’t carry water for them anymore, now only alive in name.
Since when JPJ is bound to shoulder Hondas mistake? Certainly not any countries road regulation body isnt. Its purely the responsibility of the affected carmakers
It is Okay. This is what you call care. Other departments go above their duty and job scope.
Lets say your boss ask you to go and fetch his kid from school, will you say NO and it is not your job scope?
We all will go and help our bosses out because this creates love and goodwill.
The same here. JPJ cares for the rakyat. Yes, the NEW JPJ run by the NEW GOVERNMENT care for the rakyat.
They go above their duty to care for their rakyat
Yeah, based on ur logic, NEW JPJ cares more about selling vanity plates and saman innocent car owners.
They go above their duty to korek more money from their rakyat.
OLD JPJ more caring and Rakyat heppi to gip donation to them.
Well, I don’t think they’re out to simply issue summons to people who already have the replacements done.
The issue though are some manufacturers or dealers who claim to not have the part or miscommunication issues which result in the job being delayed indefinitely. That’s where I find it an issue.
I feel that this should be raised more often. Yes, there are people who are stubborn enough to not change their airbags, but for some others, it’s more to do with their authorized service agent.
This was why I was contemplating recall guidelines that manufacturers of consumer products have to follow much like what other countries practice, like what NHTSA/CPSC does in the US for example. The inconsistency in how these companies go about their recalls is honestly baffling.
I’m fine with penalizing those stubborn enough to refuse to change their airbags. But we should also be penalizing those who aren’t taking this recall, and as such, the safety of their customers, seriously.
@ Lee W
Understand the issue the issue at hand. Find the root cause of their inaction. This is something Loki din do. Instead, he goes about wanking his saman book at anyone. Were they sufficiently notified? Nope cuz they din update automakers & JPJ their new addresses. So why not the automakers work with car insurances to inform and contact them for a replacement at their convenience? Certainly they dun wan to die and since its the automakers fault, its the least they can do for the current owners.
I sold my Honda many years ago. I do not know who is the new owner. Honda keep on sending reminders to me to change airbags for cars that I no longer owns.
Am I still liable for that RM300 fine. If yes, that is not right.
jpj will cooperate with manufacturers to locate current owners
Hope JPJ can send it to updated owner based on JPJ records (chassis number) and not records kept by dealers as dealers have no idea of the contact details of the new/later owner (they only know the original owner who brought from them). It will be unfair to send summons to someone who no longer owns the car and has no idea who brought them as they sold the car to a dealer.
it’s already stated in the article that JPJ will use the latest insurance address…read properly
So true. My mom City under my name was stolen years ago. I already signed the name transfer and did a full claim but still received the letters.
Dun solve the problem if owners dun update their latest address. Another shiok sendri action to show pipu they doing something, but really is just wayang.
Hey retard John,
Why don’t you come up with some thing more constructive for once. I bet that I am not the only one sick of your daily retarded comments.
Ignore him BN sibertroll ✖
Call pipu retard but u refuse to read my idea. So whos the retard now?
As I mention b4, JPJ may not have owners latest address & neither does the car brands. But insurance companies will sure have, and all they need to do is get the insurance companies to issue the notification after they have been given the affected car numbers.
So simple yet Loki wanna make a big hoohaa saying that hes doing work. Such wayangness! Oh and repeatly downvoting me dun work anymore when even other readers know ur dirty hands.
From 2015, on the same Takata airbag issue. what the past Transport minister done?
Nothing. Its not their responsibility. Honda shud have step up the game and take the blame. Otherwise thats like saying NHTSA shud take the blame for Uber self-driving car crashing into pipu.
I have to agree. This john is retard and always trying to cause trouble here. Already lost badly despite cheating maximum, still brave to show his face here and cause more trouble
Up to JPJ to do it. Who are you to question a Government body’s efforts to do good?
Menteri Pengangkutan.. Wokayyys
Bukan Menteri Recalls… Wokayyys
Just stay in indon and shut up . No one likes your retarded comments.
Begone with you and your false ilks! You’re not welcomed here.
Sick and tired with this john. Can PT pls ban him? We cannot tahan his lies
Hey Retard John,
You can’t even string a sentence properly yet alone argue in a logical manner. At leasethe present government is trying to do something to prevent more death happening from this unfortunate manufacturing mishap.
Please highlight to me in your first posting where was your suggestion?
This is what your comment was
“Dun solve the problem if owners dun update their latest address. Another shiok sendri action to show pipu they doing something, but really is just wayang.”
You are just a sad little kid sitting on his computer the whole day without a life and a future. Please do yourself and society a favor and get the F off this blog if you don’t have any useful comments to contribute.
Such retardedness that I cant even bring myself to reply ur drivel. If u refuse to read, then its ur problem not mine.
Enuff la, john. Not only got scolded by esteemed PT members but now oso by other readers. No shame wei.
Esteemed PT members? Dun make me laff at ur lameness lah. Do u even know how to identify PT members? Ur con game is at the dumps with that statement wei.
“Member – A person, animal, or plant belonging to a particular group.” – Merriam Webster
Don’t make me laugh with your lame English lah john. Even the definition of member also you don’t know. Members do not mean must be registered you know.
Lolz! U dunno how to diff between PT members and guest commenter like urself. I rest my case.
urm, that’s what Internet trolls do. That’s what they do. To sow discord. No need pay attention to John one.
To sow discord. That goes to the rest of team Pembangkang too. Hahaha
Team Pembanggang is now in Government. Hahaha
Team Government is now in Pembangkang.
Hahaha
Problem is, insurance company doesn’t even send renewal notice! They won’t know if you pindah rumah, as most people don’t update address on IC if they move!
U telling me u dunwan ur car insurance policy? Of cuz not! Thats why u update them ur current mailing address no? See the fallacy of ur argument?
Hahahah typical pembangkang komen. Read article 1st. Ahaks
Didnt you read jpj will use the latest address from insurance company?
me comand of england are badder. But me understood
Agree with you bro. All this is just a charade. A stupid measure to gain publicity & milk the rakyat’s gullibility like those negative commenters above. Loke should have put more thought for a better way instead of punishing & giving the car owners some nasty surprises.
Instead of bringing all the automotive reps together & brainstorm, he go & make such irrationally rash decision by himself. Bad enough we have a foolish PM & FM, now we also have a foolish TM.
Excellent Move!!!! Please penalized those who are still stubborn and putting their own life at risk. More exciting news by MOT will be up in the coming days and months. Stay tuned.
Penjilat tegar
And also please impose monetary penalty to all manufacturers for all the hastle, resources and manpower use to settle this issue. They manufacturer should take full responsibility.
I personally don’t think those people should be penalized more than they currently are. Let’s not go overboard.
I would prefer that we actually start setting up guidelines on how companies should conduct product recalls like what other countries have done (just as an example) and companies found to not comply with them will have to face penalties.
Given the numbers for some manufacturers, I’m pretty sure some of them may be guilty. 4% for BMW is much too low, alongside Mazda and Subaru. Which makes me wonder whether they are conducting product recalls properly, especially since we don’t really have clear guidelines on how it is done as they are mostly voluntary, and not government-mandated.
It looks like BMW intentionally didn’t recall their cars with defect airbags. Can MOT fine those car companies that intentionally keep quiet regarding the recall?
I agree 100%. BMW purposely trying to hide the fact they also have a airbag recall pending. At 4% completion rate, I think MOT has to saman BMW! It’s shocking how they can still sell cars in Malaysia
The government is doin the right move for our safety.
for those who complained bout this. why dont you just follow the law and be a responsible human to change your airbag.
dont put any blame on the government as they are doin this as additional effort for YOUR SAFETY.
many publication had been running since 2015, newspaper publish and they send many reminder letters to your house and change for FREE!!!
so stop complaining like its government fault and learn to follow rules and change your airbag!
The former Transport menteri has been busy playing politics and going to bentong very often to promote musang king.How come the same JPJ nuts did not do anything after the 6th victim died in a Takata airbag incident?
Why they must wait for YB Anthony to come out with fresh changes?
I think those nuts must have their salaries deducted or severely demoted.Just shambolic,these JPJ nuts.
old Transport minister enjoyin Musangking in Bentong.
Better than coming out with stupid idea to penalise the car owners.
Imagine the saman as a donation of hope (harapan).
More like donation of Haprak
Problem is that some people are inherently stubborn to the point where the only way to get full compliance is basically forcing them.
I know it’s far from ideal and it’s also pretty annoying, but looking at the compliance rate, I think he has a bit of a point. When only Honda and Lexus have compliance rates of over 50% and when BMW is the lowest at just 4%, something is really up.
Some call it an unnecessary punishment for car owners who have complied. I call it a necessary evil to make sure that even the reluctant ones have to swap their airbags.
I know we’re not Germany but over there, any car under a recall is not considered roadworthy until the necessary work is performed.
What happened to those 2nd hand car or those sits in the used car lot ? I believed the 2nd hand owner would not received any such notification and has to on their own initiatives and proactive attitude to check with the Service Centre. But I would doubt the used car company would do the same.
What about those reconditioned cars from Japan, which are also using Takata inflators. Nobody cares?
As jepunis car worshippers, they oni want you to buy jepunis if you die they dun care
well, that is another drawback of buying REcond cars, and MY doesn’t have a rule to compel brand owners to honor REcalls on REcond cars… so it’s only when something happens that people will REgret!
They’ll replace it, at least for Honda.
I know someone who has an imported FD2 Type R. Honda MY replaced the airbag for him even though it needed a delivery from Japan as it was an imported model not officially sold by Honda MY.
FD2R was officially sold by HM, unless ur fren went for AP
He did not get the officially imported one from Honda MY
Kudos to HM then.
So what about those grey imports vehicle? Will this comply to them?
Question..Why completion rate stated is different with what has been declared by Honda and Toyota, Lexus a day before?
Which is the right one?
Toyota, Toyota. Honda, Honda. Lain, Lain.
1. 1st reminder will be sent to owners to get them to make the necessary replacements within 14 days.
2. 2nd reminder will be sent out to owners that have yet to send their cars in, with the help of insurance companies, to ensure that the reminders go to the most up-to-date addresses.
3. Should there still be no action from owners of affected vehicles following this, a RM300 summons will be issued to owners for not complying with JPJ’s orders. From then on, owners will be unable to renew the affected vehicle’s road tax.
Please read before making any noise. After 1st and 2nd reminders, 3rd action is the most effectively way to alert owner to fix it. Anyone could provide better way to alert owner who is not aware or purposely ignoring the recall? Or still want to wasting time to debate who should do this and that or how if i din receive both reminders and penalised with summon? I believe you could appeal it with proof but most importantly is please stop complaining and viral this news to save life. I think the most effective way is viral the news saying summon will be issued and unable to renew road tax if din get it fix rather than saying about about life is risk. You try ask ppl around you why they need to wear selt belt and most of them will answer because of summon rather than it will save your life.
I been to Tan Chong twice, still no stocks for my G. Livina. JPJ will fine Tan Chong or me???
Means u dun get to drive ur Nissan car for another year. Thank Loki for that.
Same here! Nissan Grand Livina. Last year service center only changed the driver side air bag. This year issued letter to change passenger side. The service center said the spare part already out of stock many months. They said they already changed my driver side air bag!! WTF!!
To be frank, ETCM’s after sales quality has been dipping for quite a while already.
When the Latio I had was recalled for the Takata driver’s airbag, it was sent for its scheduled servicing and I had thought that since it was there, the airbag replacement would be done as it was already there. It was never done.
Had to return a second time to get it done, which it finally was but the workmanship was cruddy and when leaving the place, I found out that for some reason, the steering wheel was lopsided when moving at speed. I don’t know how exactly an airbag replacement can result in a lopsided steering wheel as the entire wheel need not be removed to replace the airbag module.
The third time, everything was finally corrected. Honestly though, part of me thought that I should have asked them to perform the airbag replacement the first time in but another part thought that they should have done so on their own accord as the car was already there and if there weren’t any parts (if it was real), they should have told me.
I highly doubt they don’t have the required stock however as the recall has been going on for years and they don’t have has many cars to worry about as Honda for instance. So I have to wonder why exactly was there a severe miscommunication.
Every manufacturer needs to take this seriously but hearing of the inconsistent procedural quality between different manufacturers and even different dealers of those manufacturers is disconcerting.
The thing with Malaysians are , it’s never enough with anything anyone does. Before GE14, all complaint nobody doing anything.. now there is a real effort, still complaining!
Wayang or not, don’t you think the intention here is towards safety and enforcement? Maybe the way to go about it is subject to discussion .but come on la..this is effort la woi.
Very hard to please some of you pipu.
It’s almost impossible to please everyone because every person will have a different mindset, thinking and opinion.
It’s probably these differences in thinking that actually make our world as diverse as it is, even though we will certainly run into disagreements, which is normal, so as long as these disagreements don’t escalate into full-blown arguments with insults thrown around.
My personal take is that disagreements are fine and you shouldn’t be afraid to criticize when you have to. I would actually prefer that if you disagree, add some of your own personal opinions and take on the situation and how you would do it. Disagreements can be turned into something beneficial.
While seeing internet arguments tire me, I also know that this is actually quite normal as psychologically, whenever we see something that appears to attack our thoughts or opinions, we naturally take a defensive stance. I’ve been there too. However, I’ve since taken to have my own opinions but also willing to listen to what the other side has to share, regardless of brand preference, political leaning or such.
I have a belief that it is important to understand both sides of the coin to get a better understanding of the situation. At the same time, I also feel that we could (and should) turn disagreements into fruitful debates instead of it plunging into an abyss of anger and insults.
If you’re asking on my take, I mostly agree with Anthony’s actions, but I also feel that action too needs to be taken on manufacturers and/or dealers who are not taking this recall seriously enough. I don’t think this is penalizing innocent owners who have their airbags swapped but I feel that pressure (and action) needs to be applied (and taken) on the respective manufacturers and dealers to ensure that this is all resolved. When the customer is extremely willing to have the airbag changed but the dealer isn’t taking it seriously, then the coin flips quite a bit as the responsibility then falls to the dealer.
Those are my personal 2 cents. Don’t think everyone will agree and that’s totally fine.
Fren. Nobody wants to sit with a live grenade in front of them lah. If they knew about it and they can replace it at their convenience, surely they will do it, no?
Problem is, the owners not aware becoz they werent informed, and Loki isnt helping by giving nasty surprise to the uninformed owners. What happens if owner road tax expires next day and the replacement only comes next month? Shud the owner risk driving with expired road tax for 1 month? Then JPJ will have a feast of saman those willing to risk driving. And guess who JPJ repots to now?
So now either he saman u when u dun replace it or he saman u when risk it while waiting. He winliaolor!
So according to u, MOT should do nothing?
I think what he means is that there can be a better way to do this.
I remember reading that the governments of Australia and New Zealand have announced mandatory recalls and that they want every affected airbag in every affected vehicle replaced by next year.
To Anthony’s credit, he did do something, but the MOT should work closely with automakers to ensure that all affected vehicles are brought back and have the affected part replaced within a reasonable time-frame and it should also work closely with customers, especially those who have been left in the dark by the authorized service agents regarding airbag replacement availability. A quick look on Anthony’s official social media page would show quite a number of owners asking about the issue of automakers claiming stock unavailability and been left in the dark for even months.
I’m personally fine with slapping truly stubborn owners with a fine, but the MOT should start looking into this as there are a number of people who are more than willing to change their airbags but can’t because the authorized service provider and distributor aren’t taking this as seriously as they should, and that puts these owners at the risk of a fine and being unable to drive their cars without potential consequences. In those cases, I personally feel that the owners shouldn’t bear blame, but instead should be beared by the service agents and/or distributor.
Just to add, the respective insurance agents should also lend a hand in order to locate current vehicle owners, especially those sold second-hand.
I know it’s listed in the article but it should be reiterated.
@Lee W
At least now u understand why I said his action is a knee jerk just to up popularity. No thought was put into this. At least show proof that owners refuse then saman no problem but as u surmised from his fesbuk, many owners who were waiting r left in the lurch. Yet them PH goons r vainly trying to justify his rash acts.
Further to elaborate. If Loki can identify those owners, then why not gip them reminder letters instead of saman? And if such eksiden happen, they got proof that these owners were informed and its their responsibility now. Isnt that a better option instead of outright punishment?
Kaji dulu undang-undang jalan raya byk yg tak dlm akta.. Contoh yg paling senang berapa jarak meletak kon keselamatan atau segitiga di atas jalan raya jikalau kenderaan mengalami kerosakan. Byk seperti ini… Adakah pemandu dijalanraya faham tentang undang2 jalan dan adakan akademi pemanduan yg telus… Contoh lagi mengapa tpt duduk bas tidak disertakan seatbelt… Ini blh mengelakkan dari penumpang tercampak jika berlaku kemalangan… Contoh baru2ni kemalangan melibatkan bas dekat jln simpang rengam….
Come to think of it, don’t they practice a similar policy in Germany?
Where any car under a recall is not considered roadworthy until the necessary work is completed.
Thank god I don’t airbag replacement issue with national car P1 and Korean car.
I reckon it’s a lot to do with those automakers’ choice of supplier.
Kind of the reason why not every automaker is affected
It reflects onto how these automakers view the quality of their parts and their suppliers. P1 dun shout about their quality but they had no killerbag problem. Yet jepunis brands crow about their quality and they got hit hard by Airbaggate. That shows u who is truly looking into quality.
It’s not just the Japanese. Many prestige manufacturers are affected as well, even down to hypercars like the LaFerrari and McLaren P1.
It’s probably a lot to do with costs or other factors on why manufacturers chose Takata over others like Autoliv. Kinda funny though as even 2017 cars are currently on the recall list.
John just want to use this issue to bash the Japanese. He don’t realise that even hypercars are affected. It’s not a quality problem but a supplier problem.
I took Jepunis brand becoz their fansies comes here to crow about “superior Jepunis quality”. Takata was certainly cheaper than Autoliv and deswai many chose them, but from that u can see which brands go for true quality (going for Autoliv/TRW airbags) or cheapest price (takata). Thats true quality.
Total BS. If want to summon, summon the car maker. Has been more than 2 months after receiving the letter about changing the airbags for a nissan car and yet they keep telling me the parts is unavailable everytime I try making appointment with them to make the change!!!
According to PH logic, its ur fault.
The stock unavailability issue is apparently a worldwide thing as far as I know
Someone I know from abroad (probably the US?) mentioned that his boss had to wait for an entire year because he finally escalated the issue and got the airbag changed.
Not a lot of countries have mandated recalls, with just Malaysia, Australia, New Zealand and probably Germany. The advantage could be that the process may be expedited?
But as I said earlier, the issue is still the suppliers and service agents not being as serious as they should and while some effort is better than none, one has to question the practicality of such a move as for many, it isn’t a matter of refusing to change the airbag but a matter of simply being unable to due to claims of insufficient supply.
The big question is exactly what happens in that case? Do the owners have to cough up a fine for something that they don’t have much control over? Like I mentioned, I’m fine with truly stubborn owners getting fined but those who have been waiting? I think this needs to be addressed….soon.
I appreciate the efforts, but I think this may be a bit too harsh. I know I said earlier that it’s a necessary evil, and I do (mostly) stand by that, but considering that many owners have been left in the dark regarding the their recall status and the fact that the affected vehicle may be their only one, you really have to wonder whether much thought was put into this. I understand the intentions but a slightly more lenient deadline along with tighter regulations regarding recall handling and supply would probably have done the trick better. Just my 2 cents.
At least now u see the fallacy of their sudden actions and not just follow the crowd to lick his rear like PH goons here.
i havent received any call or notification from the manufacturer until i received a letter from JPJ for this. Kudos to JPJ, hope they can replace mine asap!
Hi All,
Anyone know how to log a feedback with JPJ, as Nissan TCEAS told me to come next year before my roadtax expiring in 2019. as I have just renew my roadtax in Aug.
I wanted to let JPJ know this is how Nissan callbag campaign works.