CIMB files arbitration to stop PLUS’ RFID system

CIMB files arbitration to stop PLUS’ RFID system

There can be only one. Or there should be only one, in the case of RFID-based toll payment collection. The Star reports that Touch ‘n Go parent company CIMB Group Holdings is seeking to halt PLUS from introducing its own radio-frequency identification (RFID) toll collection system, first announced last month.

The financial institution said it has filed a notice of arbitration dated December 17 on PLUS. In May 1998, CIMB, CIMB SI 1 and PLUS entered into a joint venture agreement in relation to Touch ‘n Go – CIMB says that PLUS’ introduction of its own RFID system breaches the obligations under the Touch ‘n Go JV.

“The company and CIMB SI 1 are, amongst others, seeking an injunction to restrain PLUS from engaging in further business of the PLUS RFID system together with damages, interests and costs,” it said in a filing with the Bursa.

On November 19, PLUS had announced that its RFID pilot project was set to begin trials on December 15 at four locations, these being the Penang Bridge toll plaza, the Kubang Semang and Lunas toll plazas on the Butterworth-Kulim Expressway (BKE) and the Jitra toll plaza in Kedah.

The PLUS RFID system differs from the Touch ‘n Go RFID system, which began trials in early September ahead of an official rollout in January 2019, is in the method of payment. While the latter uses the Touch ‘n Go eWallet that needs to be topped up, PLUS’ product is an open payment system, tied to the user’s debit or credit card (including American Express charge cards), debiting the toll charge straight from the user’s account.

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Anthony Lim

Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.

 

Comments

  • songlap2 kao2 on Dec 17, 2018 at 10:06 pm

    What? TnG under Jibby also???

    Like or Dislike: Thumb up 10 Thumb down 14
    • Nazee on Dec 17, 2018 at 10:17 pm

      CIMB and PLUS both owned by KWSP

      Like or Dislike: Thumb up 10 Thumb down 2
      • John Minum Teh 8X on Dec 18, 2018 at 9:08 am

        This is very normal. Both also GLC. You see, Political parties may change but it is still the same dolop mundane people running the show.

        In other words, Government may change but the GLC still have the same type of people as before.

        So you will see in efficiencies and inter-fighting.

        Well-loved. Like or Dislike: Thumb up 68 Thumb down 2
        • Abd Karim on Dec 18, 2018 at 9:25 am

          Same lazy people always asking for handouts and bantuan from kerajaan all the time.

          Like or Dislike: Thumb up 2 Thumb down 0
        • Kasihan Malaysia on Dec 18, 2018 at 9:56 am

          Kasihan Malaysia. Abang abang still cannot agree on simple things. All sama sama gadoh

          Like or Dislike: Thumb up 4 Thumb down 1
        • halakiri on Dec 18, 2018 at 11:19 am

          these ppl shud resigned if cant do the jobs.

          Like or Dislike: Thumb up 8 Thumb down 0
          • Why support monopoly? on Dec 18, 2018 at 2:10 pm

            CnP my comments from 19th Nov with some edit:
            TnG users:
            1. Need to top-up. Usually people have to top-up big amount due to the hassle;
            2. Those top-up amount is FREE ADVANCE MONEY for TnG company i.e. hundreds of millions ringgit that can be invested;
            3. But users do not earn any dividens, only depreciation;
            4. If users want to buy new TnG card, it costs RM10. If users want to do full refund, still being charged RM5;
            5. If users want to buy SmartTag, then it’s another RM120 for a low quality product;
            6. If use TnG card at parking, most operators have 10% surcharge. This is for “administrative” fee for claiming money from TnG to parking operators since TnG/parking operators couldn’t agree to absord this miniscule cost and therefore charge their users. Isn’t IBG/TT transfer is free now? And why must this cost be based on percentage? Isn’t the cost to transfer RM10 the same as RM20? Isn’t using digital payment REDUCES cost i.e. no need to prepare paper parking ticket or handle cash from machines incl. spend money for security escort? Anybody who has handled big amount of cash from machines know how tedious and relatively costly this is.

            Why can’t toll users be charged based on usage, tied to their debit cards? Why do we have to support a monopoly? Is this not against the competition act?
            For these reasons I applaud a system like PLUS.

            There can be a mechanism to ensure minimum balance and avoid hold up at the toll gates.

            Like or Dislike: Thumb up 18 Thumb down 3
      • EDITOR on Dec 18, 2018 at 9:27 am

        Yes, but business is business. Professionalism still applies if businesses are threatened, hence why CIMB is suing PLUS.

        Like or Dislike: Thumb up 5 Thumb down 1
      • You cannot expect anything much from CIMB. Wise and clever people bank with Hong Leong Bank or Public Bank

        There is a WORLD of difference between CIMB and Hong Leong Bank.

        Like or Dislike: Thumb up 2 Thumb down 6
        • Agreed. HLB is like shits, I prefer to use CIMBClicks because HLB online banking is non-existent. What a WORLD of difference it makes.

          Like or Dislike: Thumb up 4 Thumb down 0
        • Hassan on Dec 18, 2018 at 7:22 pm

          Im using CIMB now. Can u share what is the plus point on pbb and HL compared to cimb?

          Like or Dislike: Thumb up 1 Thumb down 0
    • Ghani on Dec 17, 2018 at 10:25 pm

      Hahaha! Still got people blaming DSN. Guess who was CIMB boss back then? His traitorous brother.

      Like or Dislike: Thumb up 20 Thumb down 7
      • Why them two brothers do all this bad things..

        Like or Dislike: Thumb up 3 Thumb down 1
        • Turn M on Dec 19, 2018 at 11:05 am

          Becuz the elder brother was doing good things and bringing the country up even higher but the younger was jealous and seek to be in the limelight no matter what, even if backstabbing his own brother.

          Like or Dislike: Thumb up 0 Thumb down 1
      • John Minum Teh 8X on Dec 18, 2018 at 9:18 am

        CIMB also got no malu. Yesterday got so much of breach and hacking. Instead of being like World Banks and acknowledge the problem, they try to cover up and pretend everything is OK.

        This is typical GLC mentality. Any problem sweep under the carpet.

        Like or Dislike: Thumb up 5 Thumb down 2
      • This is why wise people never bank with CIMB. Go for Hong Leong Bank or Public Bank if you want safe systems. This is because systems are maintained well

        CIMB is typical, they make the fascade look nice, inside look nice and posh but systems got no security.
        Remember, it is how big your house is, how big your car is…..but inside…no substance.

        Like or Dislike: Thumb up 3 Thumb down 5
    • Do you read properly dickhead, thats under pm-4 era

      Like or Dislike: Thumb up 19 Thumb down 9
    • YB Albert Kunta on Dec 18, 2018 at 8:40 am

      Who cares about the past regime bandits? Come 2019,one by one those bandits going to Sg buloh.Maybe Tun has a welcoming party for them at Sg Buloh.Do u wanna join the fun?

      Like or Dislike: Thumb up 0 Thumb down 1
  • U-Tun on Dec 17, 2018 at 10:08 pm

    There can be only one solution.. abolish the toll. Otherwise, another legal case where AG intervention is needed

    Like or Dislike: Thumb up 29 Thumb down 3
  • A system that uses RFID stickers does not rely on stored-value cards, so the merchant can charge the users directly. There is no benefit getting TnG involved.

    Storing value in an Internet-based wallet works only if the wallet operator controls the stickers and the readers (like Alipay and other phone-based e-wallets). When stickers are very easy to produce and distribute, and the readers in this case are all on highways, there is no point doing a stored-value system. So, TnG should stay away from the RFID sticker system.

    Like or Dislike: Thumb up 6 Thumb down 4
  • CIMB clicks also sudah bocor, plug own leakage dulu la… mau bising rumah orang

    Like or Dislike: Thumb up 23 Thumb down 4
  • amir hamzah on Dec 18, 2018 at 7:57 am

    RFID teknologi lapuk. Palang tak naik kecuali bila kete dah dekat. Keje bodo. Hampir2 langgar palang.

    Like or Dislike: Thumb up 4 Thumb down 1
  • Sohai (not ori) on Dec 18, 2018 at 8:14 am

    Very very bad user experience using their CIMBClicks app, if registered using credit card, cannot transfer money from savings acc..have to reregister with debit card ..worst is the app give cryptic error messages that only IT guys can understand

    Like or Dislike: Thumb up 4 Thumb down 2
  • Juika on Dec 18, 2018 at 8:26 am

    After all these years, still not collected enough ah….how long more? Another 50 years???

    Like or Dislike: Thumb up 1 Thumb down 0
  • Sohai (not ori) on Dec 18, 2018 at 9:35 am

    Pls take note CIMB the whole cimbclicks user interface looks nice but very frustrating to navigate, even the Helo Topics lead u dead end, example is Transfer>Manage Favorites, where the favorites menu nowhere to be found..really pls hire new IT team or even better hire me

    Like or Dislike: Thumb up 2 Thumb down 1
  • FireAce on Dec 18, 2018 at 10:05 am

    This is a method of monopoly. Our judicial system must reject CIMB request.

    PLUS, do not buckle, exit the JV and see TnG sink into abyss. LRT/MRT will introduce monthly pass starting next year, if we remove toll users from PLUS, TnG have little reason to exist.

    TnG have been profiting from us giving free money to them in which they use to invest/earn more money for themselves. Time to get rid of them.

    Like or Dislike: Thumb up 7 Thumb down 1
  • Need for improvement on Dec 18, 2018 at 11:17 am

    We are like funding the Touch N Go company with preloaded amount in order to use it, same as the Touch N Go eWallet…I feel the pay as you use on Plus RFID is more reasonable way.

    Many countries use one system for all, which can top up anywhere easily without additional charges, some even can send user the bill in the end of the month, pay like utility bills… (I know many we cannot do this yet…people just ran away and not paying at the end).

    Like or Dislike: Thumb up 8 Thumb down 1
  • macam pondan on Dec 18, 2018 at 6:46 pm

    TnG did nothing for so many many many years. no improvement, no new services , charging 10% fee for parking fee.

    Kasi tutup kedai la. like leeaches.. kuat makan saje

    Like or Dislike: Thumb up 1 Thumb down 0
  • JilakeCIMB on Dec 20, 2018 at 11:21 am

    Customer’s hard-earned money isn’t an issue. But PLUS making a better RFID system of their own? Oh that’s a crime! SUE SUE SUE!!!

    Like or Dislike: Thumb up 0 Thumb down 0
 

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