CIMB files arbitration to stop PLUS’ RFID system

CIMB files arbitration to stop PLUS’ RFID system

There can be only one. Or there should be only one, in the case of RFID-based toll payment collection. The Star reports that Touch ‘n Go parent company CIMB Group Holdings is seeking to halt PLUS from introducing its own radio-frequency identification (RFID) toll collection system, first announced last month.

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The financial institution said it has filed a notice of arbitration dated December 17 on PLUS. In May 1998, CIMB, CIMB SI 1 and PLUS entered into a joint venture agreement in relation to Touch ‘n Go – CIMB says that PLUS’ introduction of its own RFID system breaches the obligations under the Touch ‘n Go JV.

“The company and CIMB SI 1 are, amongst others, seeking an injunction to restrain PLUS from engaging in further business of the PLUS RFID system together with damages, interests and costs,” it said in a filing with the Bursa.

On November 19, PLUS had announced that its RFID pilot project was set to begin trials on December 15 at four locations, these being the Penang Bridge toll plaza, the Kubang Semang and Lunas toll plazas on the Butterworth-Kulim Expressway (BKE) and the Jitra toll plaza in Kedah.

The PLUS RFID system differs from the Touch ‘n Go RFID system, which began trials in early September ahead of an official rollout in January 2019, is in the method of payment. While the latter uses the Touch ‘n Go eWallet that needs to be topped up, PLUS’ product is an open payment system, tied to the user’s debit or credit card (including American Express charge cards), debiting the toll charge straight from the user’s account.

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Comments

  1. comment avatar songlap2 kao2
    What? TnG under Jibby also???
    Thumb up 10 Thumb down 14 Reply
    • comment avatar Nazee
      CIMB and PLUS both owned by KWSP
      Thumb up 10 Thumb down 2 Reply
      • comment avatar John Minum Teh...
        This is very normal. Both also GLC. You see, Political parties may change but it is still the same dolop mundane people running the show.

        In other words, Government may change but the GLC still have the same type of people as before.

        So you will see in efficiencies and inter-fighting.
        Well-loved. Thumb up 68 Thumb down 2 Reply
        • comment avatar Abd Karim
          Same lazy people always asking for handouts and bantuan from kerajaan all the time.
          Thumb up 2 Thumb down 0 Reply
        • comment avatar Kasihan Malaysi...
          Kasihan Malaysia. Abang abang still cannot agree on simple things. All sama sama gadoh
          Thumb up 4 Thumb down 1 Reply
        • comment avatar halakiri
          these ppl shud resigned if cant do the jobs.
          Thumb up 8 Thumb down 0 Reply
          • comment avatar Why support mon...
            CnP my comments from 19th Nov with some edit:
            TnG users:
            1. Need to top-up. Usually people have to top-up big amount due to the hassle;
            2. Those top-up amount is FREE ADVANCE MONEY for TnG company i.e. hundreds of millions ringgit that can be invested;
            3. But users do not earn any dividens, only depreciation;
            4. If users want to buy new TnG card, it costs RM10. If users want to do full refund, still being charged RM5;
            5. If users want to buy SmartTag, then it's another RM120 for a low quality product;
            6. If use TnG card at parking, most operators have 10% surcharge. This is for "administrative" fee for claiming money from TnG to parking operators since TnG/parking operators couldn't agree to absord this miniscule cost and therefore charge their users. Isn't IBG/TT transfer is free now? And why must this cost be based on percentage? Isn't the cost to transfer RM10 the same as RM20? Isn't using digital payment REDUCES cost i.e. no need to prepare paper parking ticket or handle cash from machines incl. spend money for security escort? Anybody who has handled big amount of cash from machines know how tedious and relatively costly this is.

            Why can't toll users be charged based on usage, tied to their debit cards? Why do we have to support a monopoly? Is this not against the competition act?
            For these reasons I applaud a system like PLUS.

            There can be a mechanism to ensure minimum balance and avoid hold up at the toll gates.
            Thumb up 18 Thumb down 3
      • comment avatar EDITOR
        Yes, but business is business. Professionalism still applies if businesses are threatened, hence why CIMB is suing PLUS.
        Thumb up 5 Thumb down 1 Reply
      • comment avatar Hadi
        You cannot expect anything much from CIMB. Wise and clever people bank with Hong Leong Bank or Public Bank

        There is a WORLD of difference between CIMB and Hong Leong Bank.
        Thumb up 2 Thumb down 6 Reply
        • comment avatar Peta
          Agreed. HLB is like shits, I prefer to use CIMBClicks because HLB online banking is non-existent. What a WORLD of difference it makes.
          Thumb up 4 Thumb down 0 Reply
        • comment avatar Hassan
          Im using CIMB now. Can u share what is the plus point on pbb and HL compared to cimb?
          Thumb up 1 Thumb down 0 Reply
    • comment avatar Ghani
      Hahaha! Still got people blaming DSN. Guess who was CIMB boss back then? His traitorous brother.
      Thumb up 20 Thumb down 7 Reply
      • comment avatar Isa
        Why them two brothers do all this bad things..
        Thumb up 3 Thumb down 1 Reply
        • comment avatar Turn M
          Becuz the elder brother was doing good things and bringing the country up even higher but the younger was jealous and seek to be in the limelight no matter what, even if backstabbing his own brother.
          Thumb up 0 Thumb down 1 Reply
      • comment avatar John Minum Teh...
        CIMB also got no malu. Yesterday got so much of breach and hacking. Instead of being like World Banks and acknowledge the problem, they try to cover up and pretend everything is OK.

        This is typical GLC mentality. Any problem sweep under the carpet.
        Thumb up 5 Thumb down 2 Reply
      • comment avatar Hadi
        This is why wise people never bank with CIMB. Go for Hong Leong Bank or Public Bank if you want safe systems. This is because systems are maintained well

        CIMB is typical, they make the fascade look nice, inside look nice and posh but systems got no security.
        Remember, it is how big your house is, how big your car is.....but inside...no substance.
        Thumb up 3 Thumb down 5 Reply
        • comment avatar M.Zaid
          Syukur malaysia masih aman..no hv pencuri.
          Thumb up 0 Thumb down 0 Reply
    • comment avatar Joe
      Do you read properly dickhead, thats under pm-4 era
      Thumb up 19 Thumb down 9 Reply
    • comment avatar YB Albert Kunta
      Who cares about the past regime bandits? Come 2019,one by one those bandits going to Sg buloh.Maybe Tun has a welcoming party for them at Sg Buloh.Do u wanna join the fun?
      Thumb up 0 Thumb down 1 Reply
  2. comment avatar U-Tun
    There can be only one solution.. abolish the toll. Otherwise, another legal case where AG intervention is needed
    Thumb up 29 Thumb down 3 Reply
    • comment avatar Chandra
      Manifesto remains a chapati.
      Thumb up 5 Thumb down 0 Reply
  3. comment avatar hwt
    A system that uses RFID stickers does not rely on stored-value cards, so the merchant can charge the users directly. There is no benefit getting TnG involved.

    Storing value in an Internet-based wallet works only if the wallet operator controls the stickers and the readers (like Alipay and other phone-based e-wallets). When stickers are very easy to produce and distribute, and the readers in this case are all on highways, there is no point doing a stored-value system. So, TnG should stay away from the RFID sticker system.
    Thumb up 6 Thumb down 4 Reply
  4. comment avatar LT
    CIMB clicks also sudah bocor, plug own leakage dulu la... mau bising rumah orang
    Thumb up 23 Thumb down 4 Reply
  5. comment avatar amir hamzah
    RFID teknologi lapuk. Palang tak naik kecuali bila kete dah dekat. Keje bodo. Hampir2 langgar palang.
    Thumb up 4 Thumb down 1 Reply
  6. comment avatar Sohai (not ori)
    Very very bad user experience using their CIMBClicks app, if registered using credit card, cannot transfer money from savings acc..have to reregister with debit card ..worst is the app give cryptic error messages that only IT guys can understand
    Thumb up 4 Thumb down 2 Reply
  7. comment avatar Juika
    After all these years, still not collected enough ah....how long more? Another 50 years???
    Thumb up 1 Thumb down 0 Reply
  8. comment avatar Sohai (not ori)
    Pls take note CIMB the whole cimbclicks user interface looks nice but very frustrating to navigate, even the Helo Topics lead u dead end, example is Transfer>Manage Favorites, where the favorites menu nowhere to be found..really pls hire new IT team or even better hire me
    Thumb up 2 Thumb down 1 Reply
  9. comment avatar FireAce
    This is a method of monopoly. Our judicial system must reject CIMB request.

    PLUS, do not buckle, exit the JV and see TnG sink into abyss. LRT/MRT will introduce monthly pass starting next year, if we remove toll users from PLUS, TnG have little reason to exist.

    TnG have been profiting from us giving free money to them in which they use to invest/earn more money for themselves. Time to get rid of them.
    Thumb up 7 Thumb down 1 Reply
  10. comment avatar Need for improv...
    We are like funding the Touch N Go company with preloaded amount in order to use it, same as the Touch N Go eWallet...I feel the pay as you use on Plus RFID is more reasonable way.

    Many countries use one system for all, which can top up anywhere easily without additional charges, some even can send user the bill in the end of the month, pay like utility bills... (I know many we cannot do this yet...people just ran away and not paying at the end).
    Thumb up 8 Thumb down 1 Reply
  11. comment avatar macam pondan
    TnG did nothing for so many many many years. no improvement, no new services , charging 10% fee for parking fee.


    Kasi tutup kedai la. like leeaches.. kuat makan saje
    Thumb up 1 Thumb down 0 Reply
  12. comment avatar JilakeCIMB
    Customer's hard-earned money isn't an issue. But PLUS making a better RFID system of their own? Oh that's a crime! SUE SUE SUE!!!
    Thumb up 0 Thumb down 0 Reply
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