UPDATE: Perodua’s MD said that there were 86 reported cases before the recall was announced, but no accidents. As of February 3, 1,500 Myvis have been fixed, while 5,000 owners have booked their slots. The EPS column replacement process requires one to two hours.
Perodua is initiating a “Preventive Measure Campaign” recall for 74,000 new Myvi variants produced between March 2011 and March 2012 to replace the Electronic Power Steering (EPS) column of the car.
“We apologise for the inconvenience caused to our customers but this campaign is necessary as the car’s performance may not be at its best and could partially compromise the driver’s response time at low speeds,” Perodua MD Datuk Aminar Rashid Salleh said.
He added that based on studies conducted by Perodua, the problem could be detected when the EPS indicator is lit, after which, the driver would feel slight steering heaviness at speeds of between 30 km/h and 40 km/h. This issue can be temporarily fixed by switching off the engine and restarting the car.
“However, for a permanent fix and to eliminate any possibility of risk to our customers, we kindly request that an appointment to be made at any of our 170 service centres nationwide for the replacement of the EPS column,” Aminar urged.
After making an appointment at a service centre, a customer will be given a briefing on the replacement of the EPS column. The exercise will take approximately 80 minutes. The campaign time frame is open ended, but Perodua is encouraging customers to bring their Myvi in as soon as possible. All costs will be absorbed by the carmaker.
Perodua has already issued notification letters to affected customers.