Edaran Tan Chong Motor (ETCM) has initiated a service campaign for 32,100 units of the Nissan Grand Livina produced from December 2007 to June 2010 and 9,300 units of Nissan Latio and Latio Sport produced from May 2007 to June 2010 in Malaysia.

There has been some cases in which the fuel gauge (meter) may not show an accurate reading, especially at the lower end (might still show that there’s petrol left, even when there’s none). Upon investigation, it was found that such incidents may have been caused by “electrochemical migration on the resistor-card in the fuel gauge being affected by a combination of environmental aspects, fuel variation and etc”.

Owners of the abovementioned models can contact the nearest Tan Chong Express Auto Service Centre or ETCM’s Customer Service Hotline toll free at 1800-88-3838 to book a service appointment. Alternatively, the fix can also be done during your scheduled service. Not all vehicles may have the issue, but this service campaign covers all 41,400 units of the models stated above.

“Customers are always our top priority. We initiated this service campaign to cover all the vehicles produced during the mentioned period even though not all the vehicles may be affected. All labour and replacement parts for this less than an hour exercise will be free-of-charge,” explained ETCM’s Executive Director, Dato’ Dr Ang Bon Beng.

In the meantime, to avoid the inconvenience of an empty tank, ETCM advises owners of the three models to constantly keep their vehicle’s fuel level at “half tank or more” pending replacement of the parts.