Honda Malaysia (HM), together with Wang Loo Motor, launched a new Honda 3S centre in Skudai, Johor, expanding its dealership network in Malaysia. With the new centre, HM now has 17 authorised dealers and four 4S centres in the Southern region, with a majority of them located in Johor.
“For the first half of 2017, the total sales in the Southern region was more than 10,500 units, of which Johor contributed about 70%, which translated to more than 7,300 units. Overall Southern region sales have contributed about 20% to the Honda Malaysia’s total sales of 52,527 units. The Southern region sales was also recorded higher by 30% when compared to the same period last year,” said Katsuto Hayashi, managing director and CEO of HM.
“Customer satisfaction is most important for Honda, and we have started a strategic plan to ensure that customer service is emphasised and customer voice is always heard and acted on. One such step is to continuously enhance the sales and after sales experience of our expanding customer base, and fulfil our customers’ expectations,” he added.
Built with an investment of RM22 million, the 3S centre (Wang Loo Motor) has a built-up of 73,979 square feet, and comes equipped with 18 services bays – three fast service bays, 13 general repair bays, one tyre service bay and one air conditioning service bay. Capable of handling up to 100 vehicles daily, Wang Loo Motor is expected to service up to 26,000 vehicles per year.
There’s also a dedicated showroom area displaying the latest Honda vehicles, along with customer and executive lounges. Other facilities include a small café for refreshments, complimentary Wi-Fi services, car wash services, a kids corner and surau.
To make an appointment or to find out more about the services and facilities, customers can contact Wang Loo Motor (JB) Sdn. Bhd. at 07-555 0033 or visit them at No.1, Jalan Jaya 1, Taman Mutiara Rini, 81300, Skudai, Johor.
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