UMW Toyota Motor (UMWT) has announced that its two 3S outlets in Penang and Prai have been transferred to a foreign partner, Netz Toyota Tama, effective from today (November 1). The move comes following an earlier decision by UMWT to transfer the majority of its retail operations to its dealers and other relevant parties.

Netz Toyota Tama’s history with the Japanese marque stretches almost 60 years, with 29 outlets throughout Tokyo operating in the Toyota Netz sales channel that focuses on younger buyers. Meanwhile, the company has another 33 outlets for the Corolla sales channel in the western part of Tokyo.

With the transfer, S&D Tama Malaysia, the locally incorporated arm of Netz Toyota Tama, will replace UMWT in the operations of the existing Prai and Penang dealerships. Both outlets have a combined annual sales volume of around 2,000 units, and services up to 50,000 cars per year. The outlets will be backed by a staff of 140 personnel.

“A year ago, we announced that our retail operations would be transferred to dealers to increase the focus on operations and customer care, while UMW Toyota Motor would concentrate on high value-added activities such as product development, marketing and dealer network support. As of today, the majority of our existing branches have been transferred,” said Ravindran Kurusamy, president of UMW Toyota Motor.

“We are honoured and welcome S&D Tama Malaysia to the Toyota network in Malaysia. They bring with them nearly 60 years of experience in serving Toyota customers and are well known as a top dealer for customer satisfaction in Japan. It is our expectation to S&D Tama to be able to delight our Malaysian customers,” commented Akio Takeyama, deputy chairman of UMW Toyota Motor.

“Since our establishment in 1960, our company in Japan has always strived to serve our customers and provide convenience for people. We believe that the Toyota business in the Malaysian market has a bright future and we would like to contribute to the growth of the business,” added Katsuhiko Tamura, president of S&D Tama Malaysia.