It was a proud moment for 58 of Volkswagen Malaysia’s sales consultants who graduated with International Basic Training (IBT) certification. Held for the third year running, the IBT programme included training on sales competence, knowledge of brand and history and VW technology. This group of graduates are now part of 85 other IBT certified sales consultants nationwide.
“At Volkswagen, we are focused in training and development to provide better career opportunity to our employees. We first introduced the IBT certification in 2013 to further enhance the knowledge of our team of sales consultants. Today, we are very proud of our 58 graduates this year and are confident that their learnings will enable them to better serve our customers,” says Volkswagen Group Malaysia managing director Armin Keller.
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- Mr Armin Keller handing over a certificate to a graduate
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- Mr Peter Miling, Network Development & Training Director handing over a certificate to a graduate
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- Group photo of the graduates
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- Mr Armin Keller, Managing Director giving his congratulatory speech
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- Group photo of the graduates
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The event was on 27th August 2015 and this news was just publish?
Welcome to the future my good man!
This is news?
No point training all these sales man to sweet talk to con people to buy their products.
What matters most is AFTER SALES!!! I repeat, after sales. This is a problem faced by all companies in the world.
Why is this newsworthy?
VW can close shop in Malaysia with their worst after sales service. You should train those technician instead of your sales folks because there are so many cars stranded in your service centers!!!!!
Next step, train your technicians….