Edaran Tan Chong Motor (ETCM) has opened its 18th Nissan 3S centre in Tawau, Sabah. With a total built-up area of over 3,458 square feet and an investment of RM1.5 million, the new 3S centre can display up to five Nissan models at any one time, and is staffed by 12 sales advisors and six technicians.
Amenities include a lounge and refreshment bar with WiFi connectivity, as well as a Kid’s Corner. The workshop is capable of servicing up to 40 cars a day.
“As our product line-up continues to grow and improve, it is important that we strengthen our after-sales support for our customers,” said ETCM executive director Datuk David Chen.
To date, ETCM has an extensive network of 106 showrooms, dealers included, and 59 Tan Chong Express Auto Service (TCEAS) workshops throughout the nation. Another 3S centre is in the plans for Glenmarie, Shah Alam.
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Damn …. this ETCM is really slow, they should have spend more $$ on after sales service in having more 3S centre, they are lagging behind Toyota and Honda. Overall, ownership experience is not too bad, but gotta improve la … if not resale value also will suffer. Now that they have pretty good product line up …. Teana, Slyphy, and soon to be launched Navara and X-Trail
Nice one.
As long as it is sushi car, it will have RV and build quality!
so where’s the ex-trail?
what is the point of having more SC while you can’t provide good service? sack your branch manager in PJ branch & those lazy staff lar.
This is nothin compare to the soon gonna open Glenmarie Nissan showroom…I mean, it’s really huge and already overshadow Federal Auto both Volvo n VW showroom in height but agreed with Nissan’s comment on the SC. Heck!! What’s the point of having vast showroom when ur bloody SC doesn’t have vast product knowledge n professionalism. Beef up ur Sales Consultant attitude la Tan Chong!!