Production of Perodua’s Myvi has been temporarily halted due to a supply disruption at one of its vendors, which has resulted in some 3,000 customers not being able to register their new Myvi before the end of August.

“We wish to apologise most sincerely to our customers who have been waiting patiently for their new Myvi. We take full responsibility for this issue and are putting all the necessary measures in place to ensure that production resumes as soon as possible,” said Perodua Sales MD Datuk Dr Zahari Husin.

Zahari said that Perodua’s current priority is to deliver the Myvi to some 3,000 customers who were originally scheduled to receive their cars before September 1, adding that allocation for all Myvi orders before June 1 has just been completed.

There has been a surge in demand for cars since the GST rate was reduced to 0% effective June 1, with punters rushing to make a purchase before the reintroduction of the sales and services tax (SST) on September 1.

Even without the supply disruption, last minute Myvi buyers wouldn’t have stood much chance in beating the tax holiday deadline. “If you’re booking the Myvi today, the delivery will be in September, so there’s no tax holiday for Myvi,” Zahari told paultan.org on June 14, explaining that the order backlog would have to be cleared first.

“We fully understand and are deeply concerned with the frustration of the customers involved. As such, we are currently working on a suitable form of compensation for said customers and will get in touch with them very soon via our outlets,” the P2 sales chief added.

“We are working as hard as we can to remedy this supply disruption and resume Myvi production as soon as possible. That said, production of our other models are running normally and deliveries of our Axia, Bezza and Alza continue to be on track. We invite our valued customers to speak to our authorised sales advisors for more information on our models as well as the estimated delivery times of their Myvi,” Zahari said.

Launched in November 2017, the Myvi has been Perodua’s best selling model ever since, with 68,000 deliveries from 120,000 bookings collected so far. The Rawang-based market leader sold an estimated 140,000 cars between January and July 2018, representing a jump of nearly 19% year-on-year.