On August 20, it was announced that production of the Perodua Myvi was temporarily halted due to a supply disruption at one of its vendors, resulting in around 3,000 customers not being able to register their Myvi before the end of August and avoid paying more as a result of the introduction of the sales and service tax (SST).

There’s good news for these customers. The automaker says that it will be reimbursing a cash amount to the remaining 3,100 identified customers who were originally set to receive their Myvi before September 1.

“Our authorised personnel will be contacting each and every one of those customers whose booked Myvis that were supposed to be registered before September 1 to capitalise on the zero-GST tax holiday prices,” said Perodua Sales MD Datuk Dr Zahari Husin.

“We wish to offer our valued customers a cash rebate upon registration of their vehicles, as compensation for the considerable inconvenience caused to them. In the meantime, we will keep them updated on their Myvi delivery times,” he added.

“We sincerely apologise to not just those whose orders could not be fulfilled before the SST reintroduction, but each and every single customer who has booked our new Myvi after them, as this production disruption will evidently delay deliveries of Myvis ordered more recently,” Zahari said, adding that the comapny was doing all it could to ensure Myvi production resumes as soon as possible.

Launched in November 2017, the Myvi has been Perodua’s best selling model ever since, with 68,000 deliveries from 120,000 bookings collected so far. The Rawang-based market leader sold an estimated 140,000 cars between January and July 2018, representing a jump of nearly 19% year-on-year.