Proton has announced a nationwide ‘Proton I-Care Prihatin Banjir’ flood relief programme to assist victims whose Proton cars have been damaged by rising waters. The programme starts today (29 Dec) and will run till 29 February 2012.

Basically, Proton I-Care Prihatin Banjir offers affected Proton car owners free inspection and assessment of damage, free towing within a 5km radius of selected Proton authorised service centres and a 20% discount on Proton Genuine Parts.

“We understand how difficult it can be for people who are affected in flood-prone areas. Year after year they face the same problems and damages to their property and belongings, which may include their Proton cars. For most families, it can be one of the biggest spending of their household,” said Ahmad Suhaimi Mohamad Anuar, CEO of Proton Edar.

“Previously, flood was a common occurrence in the East Coast but nowadays it happens all over the country, even in KL, when you least expect it. With this programme and customer care being our top priority, we hope to do our part in helping to relieve the burden of our valued customers,” he added.

This is part of Proton’s community outreach programme, which will see roadshows in Kelantan, Perlis, Pahang and Johor. The tour started last week in Kelantan and Perlis. Upcoming dates and venues are as follows:


At the road shows, Proton technicians will share with owners how to handle flood-affected vehicles. Proton owners are also entitled to a free 18-point safety check and free rear seat belt installation. The latter is the last chance to do so before the regulation is enforced by the government beginning 1 January 2012.

Customers are also invited to forward queries regarding flood affected cars or show up in person at any Proton service centre for guidance. For towing services and related enquiries, one can call Proton I-Care at 1300-880–888 or 1800–888–398.

Future roadshow venues and dates will be announced in due course.