The revamp of Proton’s sales and service network continues with the launch of a new 3S centre in Section 13, Petaling Jaya. The outlet, situated on Jalan Bersatu 13/4 next to the headquarters of MPH Bookstores and publishing house BluInc, is operated by Regal Motors which shifted its operations from Old Klang Road.
Sitting on a land area of approximately 1.2 acres, the new outlet wears the national carmaker’s new corporate identity with a light blue colour scheme. It boasts 12 service bays and six hoists to expedite customer service time, with the option of another six hoists should business pick up.
“We believe the location is ideal for people to access our outlet,” said Regal Motors managing director Phillip How. “Moreover, the area here is larger and thus this will enable us to provide better facilities for customers’ convenience. The outlet has been built to make sure it looks like a lifestyle outlet with ample space to move and shop around.”
How said that like all Proton outlets, “customers can come in, relax and have coffee while waiting for their cars to be serviced,” and that the easily visible service area “ensures that customers can view what is being done to their cars.” The outlet also has a free WiFi, laptop charging stations and a designated kids’ play room.
Regal Motors continues to operate a standalone body and paint centre on Jalan PJS 7/23, Bandar Sunway, and it expects a 30 to 40% total sales increase with the introduction of Proton’s new SUV. “As for service throughput, we anticipate approximately a 60 to 70% increase due to its location and accessibility,” said How.
Proton says that as of August 20, it has approved 96 outlets for upgrades to 3S and 4S status, representing 88% of its target of 109 outlets by October – the slated timeframe for the launch of the new SUV.
“We thank our dealers for their trust in the Proton brand. I am sure they have taken calculated risks in moving forward with us. We are optimistic that we will be able to turn things around in Proton, and part of the outlet upgrade and enhancements is to bring about a positive image to the brand starting with the establishment of one-stop centres nationwide,” said Proton Edar CEO Abdul Rashid Musa.
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Proton Malaysia have better service quality, Proton Malaysia have better customer care quality and Assembly people also install good quality parts to Proton models are also better assembling car quality than terrible quality Honda Malaysia which Honda service is very terrible, Honda customer care is also very terrible and Honda assembling car quality are also terrible
But it’s not Honda that jatuh standard sold to a China brand.
like Volvo?
Asalkan ada gaya syndrome ….Gotta sell many many cars just to pay rental to landlord lor… kesian the sales staff … not too pandai this Proton business model. Each car how much commission ?
The winner is the landlord … If not owned by dealer
At the end all working for Landlord… how ironic
Err. Isnt that the same for all carmakers? Its what u called “doing business”.
True …Every mid of month sure start to shiver when rental and salary coming due…boss don’t eat also gotta pay .. aiyor I hear many dealer commission very low and most times even zero !!! … That’s why after sales is so bad
Yup now Proton sure can sell 1 million cars next year.
OMG…pity you got brain damaged after knowing the current Honda sales is far better than Proton, u want to be No.2, day dream lah….
Not far , unless you talk about poodua
P1, Geely, Mesidis, VolvoCar, VolvoTrucks, Lotus > all
Just how many times U want to REPEAT the same sentence – P1, Geely, Mesidis, VolvoCar, VolvoTrucks, Lotus > all?!
U must be running out of ideas/comments.
P1, Geely, Mesidis, VolvoCar, VolvoTrucks, Lotus > all
LOL! Epic pawnage!
LOL I’m done
He he he. Thanks for confirming U are indeed running out of idea’s.
Dun butthurt because reality hurts
I remembered how you guys barked like time when suzuki close down. Now all smiles.
Well done Regal Motors Holdings Sdn Bhd! Your faith in Proton will be rewarded handsomely!
Proton, Geely > all
They need to hurry up the transformation as Oct is just another 1 month & 1 week to go. Boyue will soon come, so they need to get ready quick.
But still no Geely Boyue..
because BoYue = No Oil
why are the cars next to the main building not Proton? does it mean the 3s owner prefer German car?
As long Mesidis no problemo.
P1, Geely, Mesidis, VolvoCar, VolvoTrucks, Lotus > all
Good observation … Selling something that he feel ashamed of …but expect us to buy
More shameful to be in outdated ugly jepunis cars
Becoz even those who drives Mesidis appreciates P1 cars. U dun see them go to showrooms of outdated, unsafe Jepunis junks.
Suddenly Proton gets the colour of Harapan