Today’s issue of The Sun carries a full-cover ad by Proton, the outside back cover of which mentions a seven-year extended warranty. We called Customer Care, who told us that the warranty is offered on every new Saga, Iriz, Preve, Suprima S and Exora. The Satria Neo, Inspira and Persona are not included.
The copy reads “7 Years Worry-Free: Nothing drives us to do better than our commitment to your peace of mind. That’s why, every new Proton now comes with built-in safety features and a 7-year extended warranty to keep your car the way it is meant to be. True value is owning a car without repair worries.”
This is a big upgrade over the existing warranty terms. The Iriz, Preve and Suprima S are previously offered with a five-year coverage, while the Saga offer just three years. The Inspira’s three-year coverage remains, while the Satria Neo and Persona models carry on with the original two-year warranty period.
UPDATE: This seven-year/250,000 km extended warranty package is part of Proton’s new “Even More Value” campaign, and is only valid for the months of May and June. Other than a longer warranty period, Proton is also offering a low 1.99% interest rate for the Saga and Iriz (monthly installments of RM326 for the base Saga SV), 100% financing scheme for government staff, and special deals for graduates and undergraduates.
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AI-generated Summary ✨
Comments on the extended 7-year warranty for Proton vehicles reveal a mix of excitement, skepticism, and criticism. Many appreciate the long warranty as a positive step for consumer confidence, while others express doubts about Proton’s quality, after-sales service, and past warranty claims experiences. Some commenters compare Proton’s warranty favorably to BMW and Toyota, believing it will boost sales and trust. However, many remain cynical, citing poor quality, manufacturing issues, and past warranty disputes as reasons to question Proton's commitment to honoring the new warranty.