Shell Malaysia

  • Shell App launched in Malaysia – pay for fuel from inside your car; collect and redeem BonusLink points

    Shell App launched in Malaysia – pay for fuel from inside your car; collect and redeem BonusLink points

    Shell Malaysia today launched its new mobile app which serves to enhance the fuelling experience of its customers. Available for iOS (App Store link) and Android (Google Play Store link) devices, the Shell App allows you to make a fuel purchase from the comfort of your car using a credit or debit card.

    “In today’s fast-paced world, people expect convenience through innovation and choice. Given our synonymity in innovating mobility solutions, the Shell App serves as a pivotal component to elevate experiences for all our customers at Shell,” said Seow Lee Ming, general manager of mobility at Shell Malaysia.

    “The Shell App not only allows our customers to pay for fuel securely from inside their cars but also ensures that all journeys are easier and more rewarding. Our aim is to enhance your experience and make things even more convenient for you,” she added.

    In addition to making fuel purchases, the app has BonusLink integrated so users can earn points and use them to redeem fuel or other rewards. It can also curate a personalised offer based on a customer’s habitual preferences.

    Users will also be able to track their fuel and BonusLink points spending through the app, which has an added layer of secure verification to protect users against possible fraud and scam threats.

    You can also use the app the find your nearest Shell outlets, with the option to filter the list to only include stations offering particular facilities and/or fuel types. At present, Shell App is available at 650 Shell service stations, but by the end of 2023, Shell Malaysia says the all-in-one app can be used at all stations nationwide.

    For EV charging, the Shell App merely identifies charging locations, and does not have the facility to activate charging. To do so, EV users planning to recharge at a Shell location will still need to use the ParkEasy mobile app.

     
     
  • Shell Malaysia rolls out new range of car care products

    Shell Malaysia rolls out new range of car care products

    Shell Malaysia has launched a new range of car care products that are now available at Shell stations across the Peninsular and will soon be arriving in East Malaysia. For a limited time, customers can enjoy a 20% discount when purchasing any of Shell’s car care products.

    The catalogue includes exterior cleaning products such as a car shampoo, car shampoo with wax and speed wax, which are claimed to be effective at eliminating oil and grease residues, combatting rust as well as delivering gloss and shine to your vehicle. For the interior, there are microfibre cloths that can be used with an interior cleaner to remove dirt and germs, as well as a leather cleaner that also prevents UV damage.

    “We kicked off the year by launching our best fuel yet, giving an extra 15 km per full tank, now as we’re on our continuous journey of being ‘Better by Far’, we aspire to be a one-stop destination for all our customer needs with the launch of our new car care products. Our latest range of car care products is a testament to this dedication, addressing all our customers’ cleaning needs and enhancing their daily drives with satisfaction and enjoyment,” said Seow Lee Ming, general manager of mobility at Shell Malaysia.

    “With Shell’s precisely engineered products, choosing the right solution for your car’s needs is no longer hit-and-miss. We are on a mission to deliver the ultimate driving experience, leaving you with pride and confidence after caring for your vehicle. This commitment underscores Shell’s dedication to providing exceptional customer experiences that elevate every drive,” she added.

     
     
  • Shell Asia mobile app now online in Malaysia – pay for fuel, collect rewards points, integrated with BonusLink

    Shell Asia mobile app now online in Malaysia – pay for fuel, collect rewards points, integrated with BonusLink

    The Shell Asia mobile application has become available for Shell retail customers in Malaysia, for Apple iOS and Android mobile platforms.

    To begin, a BonusLink card is required for registering on the Shell Asia app. For those without a BonusLink card, the app will create a digital version in order to proceed. Points accumulated here can be used in the Gift Catalogue, where users may redeem vouchers for food and beverages at participating Shell outlets.

    At present, payment for fuel purchases on the app is possible only via credit and debit card, and this payment function can be used at participating Shell outlets in Malaysia. Going into the ‘Stations’ tab near the bottom of the screen, this will show a map of your current surroundings which will show the Shell stations around the user.

    The ‘Filter’ button in yellow enables the user to search for Shell Stations by Shell App, Select stores, deli2go stores, Costa Coffee outlets, as well as for those with car wash, car oil change, motorcycle oil change, 24-hour operation, ATM, surau, and Touch ‘n Go RFID refuelling facilities.

    This filtering function can also be used to narrow down the selection for a particular type of fuel, such as if one is looking for V-Power 97, V-Power Racing, FuelSave Diesel Euro 5 B7, as well as Shell Recharge EV charging outlets. As above, the filter function will show stations on the map with the fuel choice selected.

    Shell Asia mobile app now online in Malaysia – pay for fuel, collect rewards points, integrated with BonusLink

    Notably for EV charging, the Shell Asia app merely identifies charging locations, and does not have the facility to activate charging. To do so, EV users planning to recharge at a Shell location will still need to use the ParkEasy mobile app (Shell Malaysia acquired a 50% stake in Pixelbyte last year, the firm behind ParkEasy).

    As suggested in its name, the Shell Asia mobile app appeared to be developed not specifically for Malaysia, as upon download of the app, the user will first need to select their country (others listed include India, Indonesia, Oman, and Singapore). There appears to be more functionality coming to the app soon, as shown by the ‘stay tuned’ message in the ‘Exclusive Offers’ tab within the Rewards page, and on the ‘Offers’ tab.

    LINK: Shell Asia on Apple App Store
    LINK: Shell Asia on Google Play Store

     
     
  • People are still stealing electricity from pay-to-charge EV chargers like Shell Recharge / ParkEasy

    People are still stealing electricity from pay-to-charge EV chargers like Shell Recharge / ParkEasy

    Earlier this year we were made aware of a case where a Singapore-registered BYD M3 electric van was spotted stealing electricity at an EV charger at the Shell station at Tangkak southbound R&R.

    It looks like it’s still happening, as seen in this posting by MyEVOC Facebook group member Jared. The driver of this plug-in hybrid decided to park right next to the charging bay so the car could use the charging cable, without paying for the charging bay.

    Shell Recharge is a paid service – you are supposed to use the ParkEasy app to pay for the barrier on the parking lot to be lowered so you can park at the charger to use it.

    This particular bay has a 7 kW Type 2 AC charger and costs a minimum of RM6 with the first two hours of usage included, with additional hours priced at RM2.80 per hour.

    Shell Recharge/ParkEasy chargers are particularly vulnerable to electricity theft because the chargers are always usable, with access to the bay supposed to be controlled by the barriers. But it looks like people will just find all kinds of ways to skip paying for something.

    There is no mistake about it – this act is pure theft, plain and simple. Please do not do this, as bad behaviour from EV owners would deter private companies from investing in our EV charging infrastructure.

    On top of that, bear in mind that ParkEasy has a reservation feature. Imagine if an EV owner intending to pay for charging made a reservation beforehand, but upon reaching the designated bay, is instead greeted by an electricity thief using the charger.

    Shell is definitely aware of this – Shell Malaysia’s @pakcikshell Instagram account commented on the Tangkak case earlier this year as you can see in the embedded post below.

    People are still stealing electricity from pay-to-charge EV chargers like Shell Recharge / ParkEasy

    Other charging companies do not use barriers to control access, but instead their SOP is to only activate the charger when you pay with an app, which brings about an entirely different problem – people with completely no intention to charge tend to use the EV charging bay as a parking lot instead, which is also damaging as the act is depriving possible revenue generation for the company because no one intending to charge can park there and pay for the charger.

    If you’re interested in trying out Shell Recharge / ParkEasy’s service, why not use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out. You might as well use the free credits instead of resorting to stealing!

     
     
  • Shell Recharge 180 kW DC EV charging network now complete in Malaysia – all 6 locations fully operational

    Shell Recharge 180 kW DC EV charging network now complete in Malaysia – all 6 locations fully operational

    In March 2021, Shell and Porsche Asia Pacific announced plans to implement Southeast Asia’s first cross-border, high performance charging (HPC) network for electric vehicles to offer EV drivers the convenience of travelling between Singapore and Peninsular Malaysia without the fear of range anxiety.

    This would be accomplished by the implementation of the Shell Recharge network, consisting of 180 kW DC fast charging points at six Shell stations located along the North-South Expressway to seamlessly link up travel between major cities on the west coast of the country.

    The DC network began operations at the start of the year with the introduction of the first charger at the Shell station in Tangkak Lay-By (south-bound), and although the plan was to have the entire network completed by the first half of 2022, it wasn’t until October that the second charger, located at the Shell station in Pagoh R&R, went online.

    Shell Recharge 180 kW DC EV charging network now complete in Malaysia – all 6 locations fully operational

    Click to enlarge.

    This was followed by the opening of three sites last month, at the Seremban R&R (north-bound and south-bound) and Simpang Pulai RTC (north-bound), with the final charger being introduced earlier this month with the opening of the Tapah R&R (south-bound) unit, completing the planned network.

    All six locations utilise ABB Terra 184 DC fast chargers, each with two Combined Charging System (CCS) connectors. While both guns at each charger are active, all the chargers in the network operate only with a single gun at any one time, as this allows it to output the maximum 180 kW output rate. The setup is due to the time-based payment structure that is currently in place for the network – utilising both guns at the same time halves the maximum power to each gun, to 90 kW each.

    Three payment tiers are available for the network, either via a base pay-per-use service or through an exclusive membership plan, which will allow you to make a reservation for a charging spot for up to an hour before your arrival via ParkEasy’s mobile app, as well as a tier exclusive to Porsche owners.

    Shell Recharge 180 kW DC EV charging network now complete in Malaysia – all 6 locations fully operational

    With the base level service that has no annual fee, the 180 kW charger is priced at RM4 per minute with a minimum ParkEasy balance of RM200 required before you can start charging. You can reserve the charger 10 minutes in advance, and can also collect BonusLink points when you recharge.

    Shell Recharge Gold & Platinum (for Porsche) members can reserve the charger up to one hour in advance and charge at a cheaper rate of as low as RM1 per minute, but there is an annual membership fee to pay. For a complete breakdown of the charging rates available under all three tiers, read our previous story.

    To officially launch the network and highlight its fully operational status, Shell Malaysia – together with Porsche distributor Sime Darby Auto Performance (SDAP) – replicated the road trip it carried out earlier this year when the Tangkak site was opened, but on a different route.

    This time, it started from the newly-opened Porsche Centre Johor Bahru at Danga Bay to Kuala Lumpur before heading up north to Ipoh and then back to KL, stopping at the Pagoh, Seremban (north-bound), Simpang Pulai and Tapah charging points along the way.

    The two-day journey, which covered more than 730 km in total and was accomplished in both Porsche Taycan 4S and Taycan 4 Cross Turismo demonstrators, ably showcased the network’s ability to provide coverage and top up the test vehicles well within the operational scope of a JB-KL trip (and subsqequently, up north).

    For example, in the Taycan 4 Cross Turismo, we left JB with the battery at 98% (with 363 km range). By the time we reached the Seremban charge point, having covered 287 km, the battery was at 29% (with 114 km of travel left available).

    The car was then recharged, but only to a 60% state of charge (offering 232 km of range) at a 90 kW rate at this particular location, the halving due to the need to charge more than one car and keep the stopover time low. In any case, the accomplished SoC was more than enough to get us into KL comfortably, without the fear of running short of juice.

    Likewise, day two’s travel, where it showed that one could take a fully charged Taycan out to Ipoh and back with only one quick recharge needed, if you were simply doing a day trip. Pushing further on, towards Penang, would see the need for Porsche owners to rely on the network at Porsche Centre Penang to juice up.

    With the Shell Recharge HPC network in place, Johor to Penang (and vice-versa) is easily accomplished, and while that remains the upper limit of the reach right now, scope expansion is on the cards, according to the company.

    While no details were revealed, coverage to the eastern board of the peninsula and northwards beyond Penang seem the most logical points, given that it was mentioned at the drive event that the Recharge network in Thailand is set to be fleshed out next year.

    Additionally, the company told paultan.org that a move away from time-based, per-minute pricing to one based on kWh for electricity consumed, which makes for a pricing mechanism that is more consumer-friendly, is being looked into. No indication as to when this will happen, but such a move, should it come, would be pertinent in freeing up the second gun per charger, enabling more users to utilise the network.

    The Shell Recharge HPC 180 kW DC charging network is located at the following locations:

     
     
  • Shell Malaysia unveils carbon-neutral engine oils – Helix Power 5W-40 oil launched, RM280 for 4L pack

    Shell Malaysia unveils carbon-neutral engine oils – Helix Power 5W-40 oil launched, RM280 for 4L pack

    Shell Malaysia has launched its range of carbon-neutral fully synthetic engine oils today, which is comprised of the Shell Helix Power and Protect range of engine lubricants for petrol and diesel-powered passenger vehicles.

    Applicable for petrol and diesel-fuelled engines, the Shell Helix Power and Protect range of engine oils now gains the Helix Power 5W-40 version that retails for RM280 for a four-litre pack in Peninsular Malaysia and RM280.80 in East Malaysia, which joins the Helix Power 0W-40 and Helix Protect 0W-30, which were launched in Malaysia in their previous guise in July 2020.

    According to Shell, these engine oils are the world’s first carbon-neutral engine lubricants made from 99.5% pure base oil that is made from natural gas. This is indicated on the oil packs by the green ‘Carbon Neutral’ label below the ‘Power’ or ‘Protect’ designations.

    Shell Malaysia unveils carbon-neutral engine oils – Helix Power 5W-40 oil launched, RM280 for 4L pack

    The Helix Power fully synthetic lubricant in the new 5W-40 viscosity is suitable for a wide range of petrol and diesel-powered passenger vehicles without diesel particulate filters, and this engine oil joins the Power 0W-40 and Protect 0W-30 grades in being made from natural gas.

    “Shell Malaysia is pleased to be able to provide a variety of low-carbon energy solutions to our customers, from electric vehicle charging and biofuels to now carbon neutral lubricants. Increasingly, we will work on nature-based solutions to deliver high-quality carbon credits which can be used to compensate the emissions generated when a customer purchases and uses a Shell product,” said Shell Malaysia chairman Datuk Ivan Tan.

     
     
  • Shell Recharge Skudai R&R south-bound DC charger – 120 kW CCS2, book via ParkEasy, RM2.80/min

    Shell Recharge Skudai R&R south-bound DC charger – 120 kW CCS2, book via ParkEasy, RM2.80/min

    Shell Recharge has launched a sixth highway DC charger, this time at the Skudai R&R south-bound along the PLUS highway. However, unlike the previous five locations, the Skudai location features a StarCharge 120 kW charger instead of an ABB 180 kW charger.

    Booking and payment for the charger can be made with Shell’s ParkEasy app. In the app, choose Shell HPC Southbound and then choose Skudai R&R South. Use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

    The StarCharge 120 kW charger is configured so only 1 car can charge at any time, even though it features 2 CCS2 guns. To use the charger, you will have to pay RM4 for the first minute (an activation fee), and RM2.80 per minute for subsequent minutes.

    A minimum ParkEasy balance of RM200 is required before you can start charging. You can reserve the charger 10 minutes in advance. You can also collect BonusLink points when you recharge.

    Shell Recharge Gold & Platinum members can reserve the charger up to 1 hour in advance and charge at a cheaper rate of RM1.60 per minute for Gold and RM1.40 per minute for Platinum.

    Don’t forget to use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

     
     
  • Shell Recharge Simpang Pulai north-bound DC charger – 180 kW CCS2, book via ParkEasy, RM4/min

    Shell Recharge Simpang Pulai north-bound DC charger – 180 kW CCS2, book via ParkEasy, RM4/min

    Shell Recharge has launched its fifth highway 180 kW DC charger on collaboration with Porsche in Malaysia. The fifth site is located north-bound on the PLUS highway at Shell RTC Simpang Pulai (Rural Transformation Centre), which is located just before the Simpang Pulai north-bound R&R.

    Booking and payment for the charger can be made with Shell’s ParkEasy app. In the app, choose Shell HPC Northbound and then choose Simpang Pulai, Ipoh. Use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

    As with the other Shell 180 kW chargers, although the hardware (and the corresponding physical parking) features dual CCS2 guns, only one can be used. The single gun is configured to output a maximum of 180 kW charging power. If Shell chooses to activate the second gun in view of higher utilisation in the future, each gun will probably output a maximum power of 90 kW each.

    With the base level membership that has no annual fee, the 180 kW charger is priced at RM4 per minute with a minimum ParkEasy balance of RM200 required before you can start charging. You can reserve the charger 10 minutes in advance. You can also collect BonusLink points when you recharge.

    Shell Recharge Gold & Platinum members can reserve the charger up to 1 hour in advance and charge at a cheaper rate of as low as RM1 per minute, but there is an annual membership fee to pay.

    The other Shell Recharge 180 kW chargers are at Pagoh north-bound, Seremban north-bound, Seremban south-bound and Tangkak south-bound.

    Don’t forget to use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

     
     
  • Shell Recharge Seremban north-bound DC charger – RM4 per minute 180 kW CCS2, book via ParkEasy

    Shell Recharge Seremban north-bound DC charger – RM4 per minute 180 kW CCS2, book via ParkEasy

    There is a new 180 kW DC charger now available to be used by electric cars travelling on the PLUS highway at the Seremban north-bound R&R Shell station. This new charger is the fourth charger launched by Shell Recharge in collaboration with Porsche.

    Booking and payment for the charger can be made with Shell’s ParkEasy app. In the app, choose Shell HPC Northbound and then choose Seremban. Use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

    As with the other Shell 180 kW chargers, although the hardware (and the corresponding physical parking) features dual CCS2 guns, only one can be used. The single gun is configured to output a maximum of 180 kW charging power. If Shell chooses to activate the second gun in view of higher utilisation in the future, each gun will probably output a maximum power of 90 kW each.

    With the base level membership that has no annual fee, the 180 kW charger is priced at RM4 per minute with a minimum ParkEasy balance of RM200 required before you can start charging. You can reserve the charger 10 minutes in advance. You can also collect BonusLink points when you recharge.

    Shell Recharge Gold & Platinum members can reserve the charger up to 1 hour in advance and charge at a cheaper rate of as low as RM1 per minute, but there is an annual membership fee to pay.

    This new Seremban north-bound charger is accompanied on the other side of the highway by a Seremban south-bound charger. There are also another two chargers in Johor at the Shell stations at Tangkak south-bound and Pagoh north-bound rest stops.

    Don’t forget to use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

     
     
  • Shell Recharge Seremban south-bound DC charger – RM4 per minute 180 kW CCS2, book via ParkEasy

    Shell Recharge Seremban south-bound DC charger – RM4 per minute 180 kW CCS2, book via ParkEasy

    Shell Recharge’s Shell Seremban R&R south-bound high performance charger site is now online, making it the third 180 kW charger to be available in the country in collaboration with Porsche.

    You can book it using Shell’s ParkEasy App. Just choose the Shell HPC Southbound option from the main screen, then choose Seremban. Use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

    The site features a single CCS2 gun configured to a maximum power of 180 kW, although the hardware itself has two guns. The other gun cannot be used, and will come into play only if Shell configures the site for 90+90 instead of 180.

    Charging at the 180 kW charger is priced at RM4 per minute for standard members with a minimum ParkEasy balance of RM200 required before you can start charging. You can also collect BonusLink points when you recharge.

    Shell Recharge Gold & Platinum members can reserve the charger up to 1 hour in advance, while standard members can reserve it 10 minutes in advance.

    Gold and Platinum members also charge at a cheaper rate of as low as RM1 per minute, but there is an annual membership fee to pay.

    Other than this new Seremban charger, the other two 180 kW HPC chargers under the Shell Recharge + Porsche network are located at Pagoh north-bound and Tangkak south-bound.

    Don’t forget to use our referral code R88W3N2T when you download the ParkEasy app and you’ll get some free credits to try it out.

     
     
 
 
 

Latest Fuel Prices

PETROL
RON 95 RM2.05 (0.00)
RON 97 RM3.47 (+0.10)
RON 100 RM4.90
VPR RM5.80
DIESEL
EURO 5 B10 RM2.15 (0.00)
EURO 5 B7 RM2.35 (0.00)
Last Updated Sep 21, 2023